Your Future... So Sodexo

Read stories about real Sodexo people who help make a difference in the lives of people like you.



David Wall

Director 1, CTM
Hallmark Health System


What have you found to be the best part about working in CTM at Sodexo?
You're allowed to give a lot more input than I've experienced with other companies. You're not just handed marching orders. They want feedback, they want you to steer the ship. You're not following a script; you're providing insight. They don't want you to just be a ‘yes' person. They want you to help come up with improvements and also share with everyone else. It's very inclusive.

What does your day-to-day look like?
The day starts with a plan of action but consists of readjusting priorities constantly based on what the customer needs at the time. Being very flexible is critical.

It also involves project management and itemizing operations, financials, data entry, team management, quality of work and more. It's one of those positions where you have to be very organized or you'll get swamped quickly, but if you're doing it right, you shouldn't be working until 10 p.m. either.

It's always something different every day. It's definitely not a mind-numbing job. You may have a huge challenge one day, while the next day is more relaxed and about playing catch up.

How have you grown your career at Sodexo?
I moved up from a Biomedical Equipment Technician (BMET) 3 to General Manager (GM) and was previously with another company before that. You have to always be open to take on whatever opportunities you can get. If you're not looking to advance, it's easy to get left behind. My previous District Manager was very forthright with offering me trainings and encouraging me to take them. From the other side, as a GM, you can't be afraid to lose someone because they're advancing. That is ultimately what you want for them.

What advice would you give someone considering a career in Healthcare Technology Management at Sodexo?
The main thing I would say is that there are a lot of opportunities. Sodexo is not afraid to train someone. The whole idea is, give them the opportunity, treat them right and they won't want to go anywhere. It's a great culture, and you can see that it's consistent between locations.

Sheila Thomas

Imaging Service Technician
University of Arizona Medical Center


What initially led you to a career in CTM?
When I was in high school, my aunt worked in an Emergency Room as an X-ray Technologist. I became interested in X-ray, as she shared information about her job. She even brought magazines home for me to read to learn more about the career. At the time, I couldn't pursue a career in X-ray because the only school that offered the course was hundreds of miles away.

Many years later, after gaining some exposure to the X-ray Technician role again as a Medical Administrative Assistant, I met someone taking an Imaging class at Texas State Technical College in Waco, TX. I met with one of the instructors and he showed me the equipment, classrooms and talked about the course. I knew that was what I wanted to do. I signed up to start the next semester!

What impact did winning a scholarship from the Association for the Advancement of Medical Instrumentation (AAMI) have on your career?
I wouldn't have been able to finish my last semester without it, so it was invaluable to me. It gave me the opportunity to graduate and get started in a career I love.

What does your day-to-day look like as an Imaging Service Technician at Sodexo?
It can be anything from replacing X-ray tubes to something simple like tightening a screw. It is something different every day and sometimes very challenging!

What is the best part about working for Sodexo?
The ease of employment, the opportunity to move to the beautiful valley of Tucson, AZ and being able to work at a job doing what I love to do.

What advice would you give someone considering a position with Sodexo?
It's a great company to start at when you are straight out of college. They offer training, good benefits and a great culture, being rated one of the best companies for diversity.

What keeps you motivated in your role?
Learning all I can about Imaging equipment, how it works and how it impacts others. Also, being able to gain knowledge about new things every day keeps me motivated.

Kerlin Guzman

Biomedical Engineer
Palisades Medical Center


What attracted you to a career with Sodexo in the healthcare technology management industry?
I migrated from the Dominican Republic when I was ten years old, and I grew up in New Jersey. I went to school for Electrical Engineering Technology at New Jersey Institution of Technology. When I was in school, one of my classmates suggested an internship opportunity in a hospital as a biomed technician. I took that internship and I was hired as an entry level technician after graduation. I have been working as a biomedical engineer since 2003, as I like the hospital environment and solving technical problems.

I joined Sodexo in 2008 because being one of the biggest providers of clinical technology management, I knew it was an opportunity to grow. A lot of what I learned from school can be applied to this job. I could say that 99% of the people in the hospital know me because I love interacting with everyone.

What’s a typical day as a biomedical engineer?
My day typically starts with prioritization of our workload. Repairing machines in the OR takes precedence since patient monitoring equipment is in use. In the afternoon, we catch up with paperwork and meet with clients like nursing directors. We also have planned maintenance throughout the month to complete, anywhere from 150 to 300 pieces of equipment a month.

Mina Labib

Biomedical Engineer
Palisades Medical Center


What attracted you to Sodexo as a biomedical engineer?
I love science and love to solve problems. It’s not a routine job at all since every day I’m learning something new. I’ve very lucky to be working for Sodexo because I feel like they are my family.

How does your job at Sodexo fit in your career plan?
I respect this job so much. I will continue to deliver solid work to get enough experience and advance my career as fast as possible. I’m always looking to advance to the next step.

Srini Koneru

CTM General Manager
Palisades Medical Center


What would you say about Sodexo as a place to work?
When I think of my twenty-three year career, the most recent eight years at Sodexo are the best and most satisfying. We have great policies and procedures in place, yet we are given the freedom to satisfy the clients in our own way.

Can you tell us how teamwork and collaboration plays a role at Sodexo?
One of my teammates, Kerlin Guzman, had an issue with a portable Cini X-ray machine. He had never worked with that particular machine so I introduced him to a technician who knows that machine well. My contact told him to check the lithium battery on CPO board, which turned out to be the source of the problem. Kerlin spent 80 cents in the nearest Radio Shack to replace the battery and the machine was up and running within an hour.


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