Your Future... So Sodexo

Read stories about real Sodexo people who help make a difference in the lives of people like you.

 

 

Tajwar Khan

Director of Clinical Technology Management
New York Presbyterian Queens Hospital

 

What have you found to be the best part about working in CTM at Sodexo?
You're allowed to give a lot more input than I've experienced with other companies. You're not just handed marching orders. They want feedback, they want you to steer the ship. You're not following a script; you're providing insight. They don't want you to just be a ‘yes' person. They want you to help come up with improvements and share with everyone else. It's very inclusive.

What does your day-to-day look like?
The day starts with a plan of action but consists of readjusting priorities constantly based on what the customer needs at the time. Being very flexible is critical.

It also involves project management and itemizing operations, financials, data entry, team management, quality of work and more. It's one of those positions where you must be very organized, or you'll get swamped quickly, but if you're doing it right, you shouldn't be working until 10 p.m. either.

It's always something different every day. It's not a mind-numbing job. You may have a huge challenge one day, while the next day is more relaxed and about playing catch up.

How have you grown your career at Sodexo?

I moved up from a Biomedical Equipment Technician (BMET) 3 to General Manager (GM) and was previously with another company before that. You have to always be open to take on whatever opportunities you can get. If you're not looking to advance, it's easy to get left behind. My previous District Manager was very forthright with offering me trainings and encouraging me to take them. From the other side, as a GM, you can't be afraid to lose someone because they're advancing. That is ultimately what you want for them.

What advice would you give someone considering a career in Healthcare Technology Management at Sodexo?
The main thing I would say is that there are a lot of opportunities. Sodexo is not afraid to train someone. The whole idea is, give them the opportunity, treat them right and they won't want to go anywhere. It's a great culture, and you can see that it's consistent between locations.

David Wall

Director 1, CTM
Hallmark Health System

 

What have you found to be the best part about working in CTM at Sodexo?
You're allowed to give a lot more input than I've experienced with other companies. You're not just handed marching orders. They want feedback, they want you to steer the ship. You're not following a script; you're providing insight. They don't want you to just be a ‘yes' person. They want you to help come up with improvements and also share with everyone else. It's very inclusive.

What does your day-to-day look like?
The day starts with a plan of action but consists of readjusting priorities constantly based on what the customer needs at the time. Being very flexible is critical.

It also involves project management and itemizing operations, financials, data entry, team management, quality of work and more. It's one of those positions where you have to be very organized or you'll get swamped quickly, but if you're doing it right, you shouldn't be working until 10 p.m. either.

It's always something different every day. It's definitely not a mind-numbing job. You may have a huge challenge one day, while the next day is more relaxed and about playing catch up.

How have you grown your career at Sodexo?
I moved up from a Biomedical Equipment Technician (BMET) 3 to General Manager (GM) and was previously with another company before that. You have to always be open to take on whatever opportunities you can get. If you're not looking to advance, it's easy to get left behind. My previous District Manager was very forthright with offering me trainings and encouraging me to take them. From the other side, as a GM, you can't be afraid to lose someone because they're advancing. That is ultimately what you want for them.

What advice would you give someone considering a career in Healthcare Technology Management at Sodexo?
The main thing I would say is that there are a lot of opportunities. Sodexo is not afraid to train someone. The whole idea is, give them the opportunity, treat them right and they won't want to go anywhere. It's a great culture, and you can see that it's consistent between locations.

Srini Koneru

CTM General Manager
Palisades Medical Center

 

What would you say about Sodexo as a place to work?
When I think of my twenty-three year career, the most recent eight years at Sodexo are the best and most satisfying. We have great policies and procedures in place, yet we are given the freedom to satisfy the clients in our own way.

Can you tell us how teamwork and collaboration plays a role at Sodexo?
One of my teammates, Kerlin Guzman, had an issue with a portable Cini X-ray machine. He had never worked with that particular machine so I introduced him to a technician who knows that machine well. My contact told him to check the lithium battery on CPO board, which turned out to be the source of the problem. Kerlin spent 80 cents in the nearest Radio Shack to replace the battery and the machine was up and running within an hour.

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